Frequently Asked Questions

Partial dentures—often called removable partial dentures or removable bridges—are custom-crafted dental prosthetics designed to replace one or more missing teeth when some natural teeth still remain. They restore functionality, improve appearance, and help maintain proper alignment of your existing teeth.

These dentures use specially designed metal or flexible clasps (also known as “arms”) that securely anchor around your natural teeth. These clasps provide stability, support, and retention, ensuring your partial denture stays in place while you speak, eat, and smile with confidence.

Partial dentures and dental implants are both popular options for replacing missing teeth, but they differ significantly in design, comfort, cost, and long-term maintenance.

Partial dentures are a removable tooth-replacement device that rests on your gums and attaches to nearby natural teeth using metal or flexible clasps. They are typically more affordable, non-surgical, and quicker to make, making them a convenient option for many patients.

Dental implants, on the other hand, are a permanent solution. An implant is a titanium post surgically inserted into the jawbone, creating a secure anchor for crowns, bridges, or even full dentures. While implants offer excellent stability and a natural feel, they require oral surgery, longer healing times, and a significantly higher investment. They can also require additional complex or costly treatment if complications arise over time.

To ensure your ResetSmile partial denture blends seamlessly with your natural smile, we use a custom photo-based tooth shade-matching system—instead of preselected shade tabs that rely on guesswork for a limited color selection.

Your At-Home Impression Kit includes a professional tooth shade match card. Simply hold the card next to your natural teeth, take a clear selfie, and upload the photo at resetsmile.com/upload when you send back your impressions.

Our dental lab then uses advanced shade-analysis techniques to digitally match your exact tooth color from the photo, ensuring a natural, lifelike result. We offer over a dozen natural tooth shades and multiple gum shades, allowing us to precisely mimic the tone, translucency, and brightness of your real teeth.

This customized approach delivers a more accurate shade match than asking patients to choose from limited, preselected shade options.

Yes, ResetSmile is proudly made in the USA with manufacturing locations in Texas and New Jersey. 

Yes—ResetSmile can replace missing teeth, and in many cases, we can also create a device that fits over broken or damaged teeth. Whether a broken tooth can be included depends on several factors, including:

• How far down the tooth is broken

• How much space is available to build a secure and stable partial denture

• The health of the remaining tooth structure

• Approval from our reviewing dentist after evaluating your impressions and photos

Because every situation is unique, we can’t confirm eligibility until we receive your at-home impressions and photos for professional review. However, many customers are surprised to learn that we can design custom devices that fit over certain broken teeth—as long as there is enough healthy structure and adequate space for proper retention. In the event that we can't replace a broken tooth or can't fabricate a partial denture, you will be contacted to discuss your options. 

Unfortunately not at the present time as we ship and sell only in the USA. We hope to expand in the future.

If after you mail in your dental impression our dental team and/or licensed dentist determines that ResetSmile is not appropriate for you given your dental condition and we cannot make you a device, we will notify you and issue a full refund to your method of payment.

Yes — you can absolutely eat while wearing ResetSmile. Our device is a dentist-grade, custom-made partial denture alternative designed to help you chew comfortably and enjoy your favorite foods with confidence. ResetSmile provides secure retention and stability, allowing most users to eat normally throughout the day.

Your device should be removed for brushing, flossing, and routine cleaning, but you can wear it while eating, speaking, and smiling just as you would with traditional dental appliances.

If you’re missing one tooth—or several teeth, but not all—ResetSmile offers a convenient, affordable, and natural-looking tooth replacement option. Unlike dental implants or fixed bridges, which are invasive, costly, and often require surgery, ResetSmile provides a non-surgical, metal-free alternative that restores both function and appearance.

ResetSmile is crafted from the same dentist-approved flexible material that has been used for decades in professional dental offices. This removable partial denture alternative is comfortable to wear, allows you to chew food normally, and blends seamlessly with your natural smile.

Best of all, you can get ResetSmile entirely from home using our at-home mail-in impression kit—no dental appointments required.

Yes. Every aspect of your treatment with the ResetSmile system is doctor-prescribed and doctor-managed by an assigned board certified dentist licensed in your state. Your ResetSmile purchase price automatically includes this service, which is provided to you through our partnership with leading teledentistry networks. Upon completing your purchase and providing your dental & health information online, ResetSmile will electronically assign you a Board Certified Dentist who will evaluate your dental/medical history, photos and impressions you submit to make sure ResetSmile is appropriate for you, create and prescribe your treatment plan, oversee the digital device design, and approve your final ResetSmile device before it is shipped to you.

ResetSmile partial dentures and dental implants are both popular options for replacing missing teeth, but they differ significantly in design, comfort, cost, and long-term maintenance.

Partial dentures from ResetSmile are a removable tooth-replacement device that rests on your gums and attaches to nearby natural teeth and gums using flexible clasps made from Valplast. They are typically more affordable, non-surgical, and quicker to make, making them a convenient option for many patients.

Dental implants, on the other hand, are a permanent solution. An implant is a titanium post surgically inserted into the jawbone, creating a secure anchor for crowns, bridges, or even full dentures. While implants offer excellent stability and a natural feel, they require oral surgery, longer healing times, and a significantly higher investment. They can also require additional complex or costly treatment if complications arise over time.

Yes — ResetSmile can absolutely replace missing back teeth, including molars and premolars. Each device is custom-designed to your unique dental anatomy using advanced 3D software and precision 3D printing based on the impressions you send in. This ensures a secure, comfortable, and natural-looking fit even in the back of your mouth.

If you have no remaining teeth behind the missing area, our design process allows the device to stay stable by gripping the natural undercuts along the gumline of the tooth or teeth in front. The flexible Valplast material gently adapts to these undercuts, creating a secure hold without metal clasps or invasive procedures.

ResetSmile offers a reliable, non-surgical solution for replacing back teeth, restoring your ability to chew comfortably and smile confidently.

It’s important to allow your extraction site to heal before taking dental impressions for a partial denture or tooth replacement device. This is important for 2 main reasons:

1. To allow the extraction to heal fully and properly without the risk of the impression taking process disrupting it;
2. To allow the bone to heal and remodel itself sufficiently before making a partial denture to ensure it fits properly. 

In most cases, dentists advise waiting 4–6 weeks after a tooth extraction. This healing period allows the gums and bone to stabilize, ensuring your impressions are accurate and your final device fits securely and comfortably.

For the best results, consult your dentist and follow their timeline before completing your at-home impression kit.

Yes — ResetSmile partial dentures are designed to let you eat and drink comfortably while maintaining a natural, lifelike appearance. Our custom-made partial dentures provide the stability and strength needed for everyday chewing, allowing most people to enjoy a normal diet with confidence.

Because ResetSmile devices are crafted using dentist-grade flexible materials and custom-fitted from your impressions, they offer a secure and comfortable fit that supports both function and aesthetics. This makes them an excellent option for anyone looking for a non-surgical, reliable tooth replacement that performs well during meals.

For best results, remove your device only for brushing, flossing, and cleaning.

No in office dentist visit is ever required with ResetSmile! We will ship you an at home impression kit with all the materials you need for an easy impression. It's easy and takes only about 20 minutes. You then ship us back your impressions to our lab where our dental technicians design and build your custom device. A licensed dentist that is certified in your state will then review your case and our solution for approval before we mail it back to you. 

No—ResetSmile is designed so you don’t need an in-office visit.

Because partial dentures are prescription-only medical devices, every ResetSmile order includes:

• A licensed dentist in your state reviewing your case

• Clinical oversight to ensure you’re a good candidate

• Approval before your device is manufactured

However, if the supervising dentist sees signs of active infection, severe gum disease, or issues that require immediate in-person care, we will notify you and help guide your next steps.

ResetSmile may not be recommended if you have:

• Multiple loose teeth

• Severe periodontal disease

• Uncontrolled decay around anchor teeth

• Serious bite alignment problems

• Very recent extractions (you may need healing time)

If anything is unclear in your photos or impressions, the supervising dentist will reach out before your case moves forward.

Start your ResetSmile journey by viewing our product catalog or use our Smile Selector tool to get a free customized suggestion just for you.

Once you've selected a product, click the Checkout button to view payment options and complete your purchase. Your free at-home impression kit will ship within 1-2 days of placing your order. 

ResetSmile is an affordable and convenient solution to other restorative options, including partial dentures, from a dental office. ResetSmile customers save 70%, on average and many report that our custom appliances are higher quality than any others they’ve worn before. Pricing can be found here, where you’ll find many affordable options to pay upfront or over time with monthly installments. 

All purchases are subject to our industry-leading 100 Day Refund Policy, which can be found in our Terms of Use.

Most customers receive their finished partial in 3–4 weeks, depending on:

1. Shipping time for the impression kit

2. How quickly impressions are returned

3. Any clinical complications or additional consent needed to proceed

4. Customer account in good standing (for payment plans)

We’ll keep you updated throughout the process and reach out if we have any questions or anticipated delays.

Follow these instructions and watch this video on how to take and submit an impression of your teeth. When you return your impression, simply send the impression back in the tray (return the putty, tray, and all). Do not remove the impression material from the tray.

Don’t worry—taking an impression at home can feel intimidating. With every kit, you get:

• Clear step-by-step instructions

• An impression video guide

• Free replacements if your first attempt isn’t usable

Your assigned dentist and our lab technicians review every impression to ensure accuracy before we start making your partial.

ResetSmile offers an industry-leading 100 Day Refund Policy. Customers can request a full refund for up to 100 days after placing their order. If you aren’t satisfied with a device that you received, please contact our support team to discuss your options to have it remade or adjusted, or to request a return authorization. If ultimately you aren’t satisfied with your device for any reason, you can request to return your device within 100 days of ordering it for a full refund to your original method of payment.

We stand behind our product. Over the past few thousand customers, our devices fit well right out of the box over 95% of the time. But just like in a dental office, when you first put in your new device it may take some time to adjust to it and in some cases, might even require an adjustment or remake. But don’t panic! Our support team is well equipped to assist you in the event that your new device does not fit. If you are having any issues with your new device, please contact us and our team will let you know how we can fit you with a device that works for you. 

Adjusting to any new dental prosthetic can take time and patience. If ultimately we cannot make a device that you are satisfied with, you can return your device within 100 days of placing your order and we'll issue a full refund to your method of payment.

All removable dental prosthetics can take some time to adjust to. This is a normal part of the process and all new denture patients must give sufficient time to adjust to their new partial dentures. However, please reach out to our support team immediately at deviceissues@resetsmile.com if you receive a partial denture that you are not able to insert correctly or causes pain or discomfort beyond the typical adjustment process.

Refunds can only be sent back to the original payment method used to place your order. If you placed your order with card that is now expired or canceled, the refund(s) will be credited to the replacement card. If you do not have a replacement card, your card issuer will deliver the refund using an alternate method such as a check or bank deposit. Please contact your bank for further details. 

Flexible Valplast partials are known for durability and longevity. With proper care, many patients wear them for 5–7 years before replacing.

Your actual lifespan depends on:

• Oral health changes

• Bite forces

• How well the partial is cleaned and maintained

• Natural shifting of remaining teeth

We also offer replacement or backup devices at a reduced cost.

ResetSmile is the only online provider that:

• Uses genuine 3D-printed Valplast™ resin

• Has over 70 years of family legacy and experience with Valplast flexible partials

• Works with licensed dentists in all 50 states

• Provides a prescription-only device with clinical oversight

• Registered as a medical device establishment with the US Food & Drug Administration

• Member of the National Association of Dental Laboratories (NADL)

Your case is reviewed and verified by a dentist before anything is made and shipped to you by our lab. 

ResetSmile offers a variety of convenient payment options to make getting your custom partial dentures as simple and accessible as possible. We accept ACH payments, debit cards, and all major credit cards, including:

• Visa

• Mastercard

• American Express

• Discover

• Diners Club

• JCB

• China UnionPay

To make treatment even more affordable, we also offer flexible financing options through Affirm and Eve Financial. These payment plans allow you to spread out your cost with low monthly payments, making it easier than ever to get the smile you deserve.

Yes, you may order ResetSmile with a Flexible Spending Account (FSA) or Health Savings Account (HSA). An itemized receipt will be provided on request after completing your transaction. 

Although some minor repairs to your ResetSmile device can be performed by a local dentist or laboratory, we do not offer repair services at this time.

As an alternative, consider purchasing a spare or backup device to ensure coverage of your ResetSmile when you need it the most.

Flexible partial dentures from a dental office can cost anywhere from $1,200 from low cost DSO providers all the way up to $2,000+ per arch!

By comparison ResetSmile has a variety of options and payment plans starting at just $467 or as low as $22/month with monthly payments through one of our financing partners. 

ResetSmile and our licensed dentists do not work directly with any dental insurance networks at this time. However, our services and partial dentures are covered by most insurances as an out of network procedure, often with the same coverage limits as in-network dentists (but at half the price!).

You may be eligible to save on your purchase! Our partial dentures may be covered by your dental insurance. Coverage varies by plan, but we can help you check eligibility. Simply click go to the Insurance section of our website, share your info, and we'll contact your provider to confirm if you're eligible for reimbursement. You can also reach out to your insurance directly. Most plans require a claim form and a receipt with procedure details, which ResetSmile will provide once your partial denture has been delivered and treatment has been completed. For assistance, email support@ResetSmile.com or submit your info here!

Please contact your dental insurance to find out how to submit a claim for an out of network procedure. In most cases you will need to submit a claim form and a receipt that details the service(s) performed, procedure codes and information of the prescribing dentist. ResetSmile can assist you in obtaining these documents and provide the details related to your affordable partial denture. 

ResetSmile will use the following codes when preparing the itemized documents for out of network insurance claims related to your ResetSmile partial dentures:

• ResetSmile Upper Device - D5225 

• ResetSmile Lower Device - D5226 

Check with your insurance to determine coverage and out of network filing costs, if any. Because ResetSmile is significantly more affordable than visiting a dental office, most people find that ResetSmile’s partial dentures are the least expensive option even when compared to the discounted rates of in-network dentists. We offer the most affordable partial dentures that use the same treatments and materials you find at a dentist’s office.

ResetSmile devices are often far more comfortable than other removable tooth replacement options. Appliances with metal clasps don’t move naturally with your mouth and can even weaken natural teeth over time. Because of our high-tech 3D printing process, ResetSmile can be created with greater precision than other dentures. That means better looking, better fitting teeth sent straight to your door!

Yes! ResetSmile uses Valplast flexible material to blend in seamlessly with your natural teeth and gums to help you get your smile back. Our flexible devices look great for you to feel confident about smiling again.

Please use the following link to fill out the required health history form: resetsmile.com/patient-form

Please enter your case ID number at the beginning of your form.

We need one photo of your impressions + your 7 smile photos so our team can ensure your device is custom made for your dental anatomy and your teeth shade. 

Please head to resetsmile.com/upload. You'll read a short set of instructions and see some sample photos of exactly what we need uploaded. These instructions were also included in the instructions provided in your at-home impression kit. 

Don't forget to include your smile photo while holding up our tooth shade calibration card that was included in your at-home impression kit. 

Yes. Many customers use ResetSmile as:

• A long-term solution

• A temporary “interim” device while saving for implants

• A cosmetic upgrade from a metal or acrylic partial

You can transition to fixed bridges or implant-supported restorations later if desired.

For best results:

• Use Smile Again or Val-Clean® denture cleaners - avoid tablets and store bought cleaners

• Avoid hot water (it can warp flexible resin) - warm water is ok!

• Store in water when not in use

• Brush your natural teeth and gums daily

• Avoid toothpaste on the partial since it is abrasive and can scratch the polished surface

A denture care guide is included with every order.

We use the same materials that dentists have used for decades. Every ResetSmile device is made of Valplast, the gold standard in dentistry for flexible removable partial dentures. It's been used in over 300 million devices.

Valplast is a nylon resin and is known for it's high durability and high flexibility. A well-cared-for ResetSmile partial denture should last about 5 years!

According to the American Dental Association (ADA), removable partial dentures should typically be replaced every five years, or sooner if they become loose, uncomfortable, or if changes occur in your mouth that affect the fit. Over time, natural bone reshaping, gum changes, and normal wear can impact how well a partial denture functions. (source: ADA Oral Health)

ResetSmile partial dentures follow the same general lifespan guidelines. Because they are made from durable, flexible, dentist-grade materials, many customers enjoy long-lasting comfort and stability. However, the exact longevity of any partial denture depends on factors such as:

• Daily wear and tear

• Oral hygiene habits

• Natural changes in your gums and remaining teeth

• How well the device is cared for

Regular assessments and proper cleaning help extend the lifespan of your ResetSmile device, ensuring it continues to fit securely and look natural.

The dental industry defines partial dentures as temporary as they can be removed for fittings, cleaning or other reasons. This is in contrast to other teeth replacement options like dental implants that are considered permanent.

Dental implants require surgery where a metal post is set into your jaw. Once healed a tooth is then applied to the post. Dental implants are expensive, intrusive and the treatment can take months.

Our partial dentures are affordable, convenient and don't require in office dentist visits. We can provide you a custom fit partial denture from the comfort of your home. 

Yes. ResetSmile uses genuine Valplast™ resin, the same material dentists use worldwide.

Most dentists can make minor adjustments or polish any rough areas if needed.

If your dentist has questions, we can provide material details or technical guidance. Additionally, here is a link to the clinical support page on the Valplast website: https://www.valplast.com/clinical-techniques

It is recommended to remove your partial dentures at night in order to allow your teeth and gums to rest. However, removing your partial dentures for extended periods of time beyond just sleeping can lead to your natural teeth shifting, causing issues with how your partial denture fits.

Under normal use, your ResetSmile partial denture should not become damaged. We take the utmost care in using the best materials, processes and rigorous quality control to ensure that devices are designed to last for years of use. If your device cracks, bends, or becomes damaged:

• Cracks, fractures and chipping will usually require a replacement device

• ResetSmile customers are eligible for discounted replacement devices

• Order a backup device at any time so that you have a spare available in the event that your device does become damaged

Just contact support and we’ll guide you.

A properly made flexible partial should protect remaining teeth—not harm them.

However, an ill-fitting partial (from bad impressions or changes in your mouth) can cause:

• Gum irritation

• Sore spots

• Pressure on anchor teeth

ResetSmile reduces these risks through:

• Professional dentist review

• Precision 3D printed Valplast resin

• Approval before fabrication

• Adjustments or remakes if needed

If you feel discomfort after receiving your device, please contact deviceissues@resetsmile.com and our clinical team can advise on next steps.

A well-designed partial restores your bite by replacing missing teeth.

However, natural teeth can shift over time, which may change how your partial fits.

If your bite changes significantly, you may eventually need:

• A new impression

• A reline

• A replacement partial

ResetSmile offers discounted replacement devices when your anatomy changes.

Missing teeth naturally lead to some bone shrinkage over time, no matter which solution you choose.

A well-fitting partial helps slow that process by distributing bite forces evenly. Some studies even show that flexible partial dentures do a better job than cast metal and acrylic partial dentures at maintaining bone density.*

*https://pmc.ncbi.nlm.nih.gov/articles/PMC8319529/

*https://pmc.ncbi.nlm.nih.gov/articles/PMC12513151/

Common alternatives include:

• Acrylic partials

• Metal framework partials

• Fixed dental bridges

• Implant-supported restorations

Valplast flexible partials are typically chosen when comfort, aesthetics, and affordability are priorities.

Flexible resin resists staining, but habits like drinking coffee, tea, red wine, or smoking can cause buildup.

Using Smile Again or Val-Clean denture cleanser daily helps maintain brightness.